Your personal information is fully secure at bwt365. This page clearly explains what data we collect, why we collect it, and what rights you have over your information.
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Your data is never sold to third parties
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Only essential information is collected
Operated in Compliance with Regulatory Standards
Everything explained in plain language, no legal jargon
Bwt365 believes transparency is the foundation of trust
Before signing up on any online platform, one question always comes to mind — where is my data going? bwt365 aims to answer that question directly through this Privacy Policy. Nothing is hidden behind legal language — it clearly sets out what happens, why it happens, and what you can do about it.
Bwt365 was built with Bangladeshi users in mind from day one. That is why not only the platform interface, but this privacy document itself, has been written in Bengali. If anything is unclear, you are welcome to ask our support team in Bengali — someone will be there to help.
This policy applies to the bwt365 website, mobile app, and all associated services. By using bwt365's services, you are considered to have agreed to this policy.
Bwt365 only collects information that is genuinely necessary to provide its services. Collecting irrelevant or excessive data is against our policy.
Information collected at registration:
Information collected automatically while using the service:
Transaction Data:
Important: bwt365 never stores full credit/debit card numbers or mobile banking PINs. Payment information is processed in encrypted form directly through third-party payment gateways.
Collected data is used only for specific, defined purposes. Each of those purposes is clearly outlined below:
| Data Type | Purpose | Requirements |
|---|---|---|
| Name & Identity Documents | KYC verification, withdrawal approval | Mandatory |
| Mobile & Email | Security alerts, promotional notifications | Mandatory |
| IP & Device Information | Fraud prevention and login protection | Mandatory |
| Betting History | Responsible Gaming Monitoring | Mandatory |
| Browsing behaviour | Platform Improvement & Personalization | Optional |
Bwt365 may send promotional messages to your email or mobile number. To opt out, go to Account Settings and update your notification preferences — it only takes a few seconds.
Bwt365 never sells or transfers your personal data to third parties for marketing purposes. This is a core commitment we stand by.
Bwt365 uses industry-leading technology to keep your data secure. Security is not just a feature — it is built into the core of our infrastructure.
That said, no system on the internet is 100% impenetrable. It is equally important that you stay vigilant on your end — use a strong password and never share your login credentials with anyone.
Cookies are small text files stored in your browser. They remember your login state, retain your language preferences, and help improve your experience on the site. bwt365 uses three main types of cookies:
You can delete or block cookies through your browser settings. However, disabling essential cookies may disrupt core functions such as login and payments.
You have several important rights regarding your data at bwt365. There is no fee to exercise any of these rights.
You can request to view the information bwt365 holds about you. Contact our support team and you will receive a response within 30 days.
If your name, address, or any other details are incorrect, you can request a correction through your account settings or by contacting support.
After closing your account, you may request deletion of your personal data. However, certain information must be retained for a specified period due to legal obligations.
You can unsubscribe from marketing communications at any time. Every email includes an unsubscribe link at the bottom.
You can request a copy of the data we hold about you — typically provided in PDF or CSV format.
To exercise these rights support@bwt365.asiaEmail us or reach out via live chat. Feel free to write in Bengali.
Bwt365 does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory obligations.
If you request account deletion, all data except that which is legally required to be retained will be permanently deleted. This action cannot be undone.
This privacy policy may be updated at any time. For significant changes, registered members will be notified by email in advance and the date at the top of the page will be updated.
For any privacy-related questions, requests, or complaints, please get in touch:
Email: support@bwt365.asia
Live Chat: Chat button in the bottom corner of the website
Response Time: Typically within 3 minutes (live chat) | Within 24 hours (email)
Language: Both Bengali and English are accepted
If your complaint is not resolved to your satisfaction, you may escalate it to the relevant licensing authority. Details of that process Terms & Conditions can be found on the page.
Bwt365 treats your personal information as a matter of trust. We strictly adhere to everything set out in this policy. If you ever have any doubts or questions, feel free to reach out to us at any time.
Frequently Asked Questions